Frequently asked questions
Is Häagen-Dazs gluten free?
As a general rule, the gluten in Häagen-Dazs products is present only in the added bakery products, such as cookies, cake, or brownies. We always label the eight major food allergens on our package by their common name. We recommend to always check the label for the most current information before purchasing and/or consuming a product.
What is rBST?
rBST is a synthetic hormone given to dairy cows to enhance milk production. We do not source any milk or cream from cows that have been treated with rBST✝.
Where can I find my favorite Häagen-Dazs® flavor?
Go to our flavor finder® page, select a flavor from the drop-down, enter your zip code, and search. We'll show you a list, based on your zip code, of stores that carry the flavor in your area.
What can I do if I can’t find my favorite Haagen-Dazs flavor or new product?
We do not control what products stores specifically carry, but we encourage you to talk to your local store manager! You can print, fill out, and bring our product request form making it easy to communicate to your store manager that you’d like to see more Haagen-Dazs products.
Are your products kosher?
Our U.S. retail grocery, club, and convenience store products are OU-D kosher, certified by the Kashrut division of the Union of Orthodox Jewish Congregations of America. Products at our Häagen-Dazs® Shops and restaurants are not necessarily certified kosher because of the utensils and other ingredients used to serve frozen desserts or drinks.
Does Häagen-Dazs contain GMOs?
Häagen-Dazs® has been phasing out GMO ingredients from its products for more than three years.
Where can I learn more about GMOs?
To learn more about GMO ingredients and our No GMO labeling efforts, visit http://www.nestleusa.com/about-us/gmo.
Do you pasteurize your fruit ingredients?
All our fruit is pasteurized using the high-temp/short-time method, which kills all of the bad bacteria.
Do any of your products contain animal derivatives other than pork in gelatin?
Eggs and milk are animal-derived, but as two of the eight major allergens, they are always disclosed in the ingredient statement. There may be eggs in some inclusions such as cookie dough, and eggs are sometimes used as a stabilizing ingredient. Aside from the gelatin in the marshmallows and marshmallow variegates, we have no other ingredients that are animal-derived.
What stabilizers do you use in your products?
In keeping with our philosophy of using only the purest ingredients, we use only eggs to stabilize Häagen-Dazs®. All our eggs are completely pasteurized.
Does Häagen-Dazs contain real alcohol?
Several Häagen-Dazs ice cream products contain alcohol, including our Spirits collection. The alcohol is used as an agent to carry flavor in our super-premium ice cream. Each product contains less than 0.5% alcohol by volume. We recommend to always check the label for the most current information before purchasing and/or consuming a product.
Do you make low-fat or nonfat products?
All of the Häagen-Dazs® sorbet products are nonfat.
Do you have more nutrition information?
Nutrition information is available on each of the individual flavor pages within the products section. Please check there or the product packaging. For more information, feel free to send us an e-mail.
Which flavors are made without GMO ingredients?
Today, flavors made with no GMO ingredients include vanilla, vanilla bean, strawberry, rum raisin, chocolate chocolate chip, pineapple coconut, coffee, chocolate and chocolate peanut butter. These flavors will display a No GMO label on the packaging. Our journey to transition out of GMOs is part of an on-going effort, with our ultimate goal of phasing out GMOs from all of our products.
Do Häagen-Dazs products contain eggs?
Does Häagen-Dazs have non-dairy ice cream?
Yes, Häagen-Dazs has a variety of non-dairy frozen desserts, including fruit sorbets. Every flavor in our non-dairy collection begins with a core ingredient instead of milk substitutes, resulting in a creamier texture and authentic taste. Explore our full collection of non-dairy products and sorbets.
How many calories are in Häagen-Dazs ice cream?
The calories in Häagen-Dazs ice cream varies by size and flavor. We recommend to always check the label for the most current information before purchasing and/or consuming a product.
How many carbs are in Häagen-Dazs ice cream?
How much caffeine is in Häagen-Dazs?
Is Häagen-Dazs ice cream pasteurized?
Are Häagen-Dazs products made in a peanut free facility?
Is Häagen-Dazs non-dairy vegan?
Häagen-Dazs does offer several decadent flavors that are non-dairy and vegan. This list is always evolving but includes (among many others); Non-Dairy Chocolate Salted Fudge Truffle, Coconut Caramel, Mocha Chocolate Cookie, Peanut Butter Chocolate Fudge, Peanut Butter Chocolate Fudge Bar, Coconut Caramel Dark Chocolate Bar, Chocolate Fudge Bar.
Product storage and serving
Product storage and serving
Häagen-Dazs® products are best stored at home, unopened, at 0 degrees F (-18 degrees C). For extended storage up to the "best before" date, we recommend -10 degrees F (-23.3 degrees C) or colder, when possible.
How do I know if my Häagen-Dazs® product is at its best quality?
When kept at the recommended storage temperature, Häagen-Dazs® products are excellent through the "best before" date found on the package. A "best before" date is found on the bottom of each carton and end flap of the bar packaging.
How should I serve my Häagen-Dazs® products?
To deliver the best flavor and texture, allow your Häagen-Dazs® products to soften at room temperature for approximately 10 minutes, depending on the actual room temperature and the temperature of your freezer.
Can Häagen-Dazs® products be refrozen after they've thawed?
No. Because we make Häagen-Dazs® products in the most natural way possible, Häagen-Dazs® products should not be refrozen if thawed. Thawing and refreezing can create large ice crystals and cause undesirable grainy/gritty textures or diminished quality.
Are Häagen-Dazs cartons recyclable?
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How can I find the Häagen-Dazs® shop nearest me?
Use the store locator on this website to search by your city and state or by your zip code.
Where can I order an ice cream cake?
We currently do not offer ice cream cakes by mail order, but select Häagen-Dazs®Shops do carry ice cream cakes. Please use the store locator on this website to find a shop near you. To confirm availability, call ahead and allow 48 hours of lead time.
Do Häagen-Dazs® shops carry the same Häagen-Dazs® flavors as supermarkets?
Retail grocery stores and Häagen-Dazs® Shops carry many of the same Häagen-Dazs® flavors, but some are unique and vary by location. Please use the flavor finder to locate a retail store near you, or contact your local shop for flavor availability.
Can I purchase a gift certificate for Häagen-Dazs® shops?
Yes. You may purchase Häagen-Dazs® gift cards at participating Häagen-Dazs® Shops. They make great gifts and company rewards.
How can I get information on Häagen-Dazs® shop franchises?
We seek motivated franchisees to bring the Häagen-Dazs® made like no other®experience to customers. If you are interested, please contact one of the following offices or visit the Häagen-Dazs® Shop franchise online.
Whom do I contact regarding media coverage?
Nestlé Dreyer's Ice Cream Company
5929 College Avenue
Oakland, CA 94618
Whom do I contact regarding employment opportunities?
In the United States: click here
What does Häagen-Dazs mean?
What language is Häagen-Dazs?
Where can I buy Häagen-Dazs?
Most grocery retail locations carry Häagen-Dazs, however you can always try our product locator from our website to locate a particular flavor nearby.
Where is Häagen-Dazs from?
Where is Häagen-Dazs made?
✝ No significant difference has been shown between milk from rBST treated and non-rBST treated cows. The suppliers of our other ingredients cannot guarantee that the milk they use comes from non-rBST treated cows.